See how we are adapting to your needs during the COVID-19 Pandemic
What are the types of COVID testing you offer?
- Antibody Test
- Performed onsite in our high complexity lab
- Results: 24-48 hours
Antibody tests look for antibodies in your blood which can indicate PAST infection of the virus that causes COVID-19.
Antibodies are proteins that help your body fight off infections and usually provide protection against getting that disease again hence developing an immunity. Antibodies are specific to a particular disease. For example, a measles antibody will protect a person who is exposed again to measles but will not offer protection of any kind if the person is exposed to mumps.
Depending on when someone was infected and when the antibody testing occurs, the test may not show antibodies in someone with a current COVID-19 infection. Antibody testing should not be used to diagnose active COVID-19 infection.
- Molecular (PCR) Test
- Collected onsite and sent out to participating laboratory
- Results: Currently 7-12 business days (due to high demand)
PCR testing is performed with a nasopharyngeal swab. This tests for ACTIVE infection and detects viral genetic material (RNA). It is considered very accurate however, results are not immediately available. As of June 26, 2020, results are taking 7-12 days. If you have symptoms, and antibody tests are negative, you should consider a PCR test.
COVID-19 antibody testing information:
One tube of blood will be collected via venipuncture and sent to Victory Medical’s high complexity lab to have the antibody test performed. Due to the time it takes to transport blood back and forth from our satellite clinics, your result will now be available within 24-48 hours. You will receive a call notifying you of your test results and any further instructions, so please make sure we have an accurate telephone number for you on file before leaving the clinic.
Is antibody testing right for me if I have symptoms?
We are unable to diagnose COVID-19 based solely on antibody test results. Patients that are currently experiencing symptoms or that have seen a Victory provider will be encouraged to have PCR molecular nasal swab testing.
What are the COVID symptoms I should look for?
COVID-19 symptoms* include the following:
- Fever or chills
- Shortness of breath or difficulty breathing
- Muscle or body aches
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
*This does not include all possible symptoms. We will update as information becomes available from the CDC.
What is the cost of the antibody testing?
The cost of the antibody test is $45. In addition, an office visit is required, which will be filed with those that have active insurance coverage.
**Victory Medical does NOT collect for the nasal swab testing. This will be billed to you or your insurance company by the performing laboratory.**
Can I schedule an appointment for COVID testing?
If you currently have any COVID symptoms OR have been exposed to a known positive person within a 6 foot proximity for more than 15 minutes then you cannot schedule for testing. You are required to have testing performed on a walk-in basis only. If you are completely asymptomatic you can schedule with a provider to be tested. Please note, if you schedule for testing and present to the clinic screening station with any of the symptoms of COVID, you will be redirected to the walk-in clinic.
Can I be seen as a walk-in and what are your walk-in hours?
If you are having COVID-19 related symptoms, we encourage you to walk in. We see walk-ins during our regular business hours at all 3 locations:
- Victory Drive: (M-F 8am-7pm), (Sat 9am-5pm), (Sun Noon-5pm)
- Bee Caves Rd: (M-F 8am-7pm), (Sat 9am-5pm)
- Cedar Park: (M-F 9am-5pm)
How long do you have to wait after believing you’ve been exposed to COVID-19 before being tested?
You should be tested immediately if you start experiencing any symptoms. It can take anywhere between 5-21 days for someone to become infected once exposed. We recommend waiting 3-5 days before having the nasal swab test performed and at least 14 days before being tested for COVID-19 antibodies.
What is the brand/manufacturer of your COVID-19 tests?
The manufacturer of the antibody test will change from time to time based upon availability from medical suppliers. As of August 28, 2020, we are administering the Assure COVID-19 IgG/IgM Rapid Test from Azure Biotech Inc. which has received EUA (Emergency Use Authorization) from the FDA. We are performing all of our testing in our high complexity laboratory so you can have confidence that the highest standards are being followed.
How long does it take to get COVID-19 test results?
The nasal swab test for active COVID-19 infection currently takes 7-12 days to result. The blood test for COVID-19 antibodies takes 24-48 hours to result. We are NOT offering a 10-15 minute rapid test.
My PCR Nasal swab test is PENDING or is POSITIVE , what do I do now?
If you are HAVING SYMPTOMS, you may discontinue isolation when:
- At least 10 days have passed since the date of their first positive COVID-19 diagnostic test AND
- Have had no subsequent illness and you remain asymptomatic.
For 3 days following discontinuation of isolation, you should continue to limit contact (stay 6 feet away from others) and limit potential of dispersal of respiratory secretions by wearing a covering for their nose and mouth whenever you are in settings where other persons are present. In community settings, this covering may be a barrier mask, such as a bandana, scarf, or cloth mask. The covering does not refer to a medical mask or respirator.
If you are NOT HAVING SYMPTOMS, you may discontinue isolation when:
- At least 3 days (72 hours) have passed since recovery defined as resolution of fever without the use of fever-reducing medications; AND
- Improvement in respiratory symptoms (e.g., cough, shortness of breath); AND
- At least 10 days have passed since symptoms first appeared.
You should notify those that you have come in contact with if it has been less than 6ft for greater than 15 minutes, as those individuals are now at risk of having COVID.
Victory Medical is required to report all positive results to Austin Public Health. You should expect to be contacted by one of their representatives regarding your results. If you have further questions regarding your isolation protocol you may reach out to them at 511-974-2000
Due the volume of patients that we are testing and having positive results come back on, it is very challenging for our providers to go over individual results with you. If you would like dedicated time with a provider to discuss additional concerns, you may schedule a telemedicine visit with them via our website at www.victorymed.com, call our clinic at 512-462-3627, or send a direct portal message to your provider via the Healow app. We are having a longer than normal wait times for our phone operators as they are fielding continuous COVID question calls from the community.
Below is the Austin Public Health Guidance for employers with Employees Returning to work policy. We suggest you print this document to present to your employer regarding a work note for your positive COVID test.
During the pandemic, employees who meet the above criteria for returning to work should NOT be required by employers to provide a healthcare provider’s note to return to work.
The Equal Employment Opportunity Commission (EEOC) as well as the Centers for Disease Control (CDC) have issued guidance, stating that while employers “may require employees who have been away from the workplace during a pandemic to provide a doctor’s note certifying fitness to return to work,” it is not recommended to do so.
The EEOC & the CDC advise that, practically speaking, doctors and other healthcare providers may be too busy to provide such documentation, so employers should consider allowing these employees to return to work as they see fit.
Because of this, the CDC does not recommend that employers require their employees to provide communication from a physician or healthcare provider, “clearing,” them to return to work.
My antibody test is negative, what does that mean?
A negative test result with this test means that SARS-CoV-2 specific antibodies were not present in the specimen above the limit of detection. However, a negative result does not rule out COVID-19 and should not be used as the sole basis for treatment, patient management decisions, or to rule out active infection.
Patients tested early after infection may not have detectable IgM antibody despite active infection; in addition, not all patients will develop a detectable IgM and/or IgG response to SARS-CoV-2 infection. The absolute sensitivity of the qSARS-CoV-2 IgG/IgM Rapid test is unknown.
*Negative IgM – IgM is usually the first antibody produced by the immune system when a virus attacks. A positive IgM test indicates that you may have been infected and that your immune system has started responding to the virus. When IgM is detected you may still be infected, or you may have recently recovered from a COVID-19 infection. If you have a negative IgM antibody test but start to develop symptoms, it is recommended that you return to the clinic for a nasal swab test, as this the most accurate way of diagnosing COVID
*Negative IgG – IgG antibodies develop in most patients within seven to 10 days after symptoms of COVID-19 begin. IgG antibodies remain in the blood after an infection has passed. These antibodies indicate that you may have had COVID-19 in the past and have developed antibodies that may protect you from future infection. It is unknown at this point how much protection antibodies might provide against reinfection, so it is recommended that you follow all social distancing guidelines and where a mask when in close contact with people.
My Nasal swab test is Negative, what does that mean?
A negative PCR nasal swab result means that the virus that causes COVID-19 was not found in your sample. For COVID-19, a negative test result for a sample collected while a person has symptoms usually means that COVID-19 did not cause your recent illness. This test result is merely a snapshot of the time in which you were swabbed. If you had additional COVID exposures or have developed symptoms after the date your swab was collected, it is recommended that you return to the clinic for repeat testing.
If my employer says I need to have the nasal swab to return to work, do you offer this test?
Yes, Victory Medical does nasal swab collections onsite at each of their locations, and specimens are sent out for testing. The average turnaround time for results is 7-12 days. Victory Providers can provide employees with a return to work note upon request with additional instructions regarding isolation guidelines.
Victory Medical HOME: Video/Phone sick, well, and mental health visits are available with your provider 7 days a week.
Website: www.victorymed.com and click “book an appointment”
CLINIC PRECAUTIONS and SAFETY GUIDELINES BEING FOLLOWED:
- We have set up a check-in/screening station for patients outside of the office in order to separate sick patients from all other issues. Patients presenting with at-risk symptoms or have a positive screening are asked to remain in their car to wait to be seen and then escorted to a specific area within the building for evaluation and treatment.
- We are thoroughly and regularly cleaning all surfaces in common areas and reception desks throughout the day with hospital grade disinfectant.
- Rooms are sanitized between each patient.
- Frequently touched items such as magazines, brochures, water fountains, etc have been removed from waiting and patient exam rooms.
- Tape marks have been placed on the floor and waiting room chairs have been spread out to provide for recommended social distancing.
- Victory team members are provided with personal protective equipment (when available) as recommended by the CDC and OSHA.
- We are contracting with a company that releases antibacterial “bombs” to treat large spaces to come onsite and treat all our waiting rooms.
- Our nightly cleaning crew utilizes hospital-grade disinfectant to wipe down all surfaces.
- Interior doors are being propped open to minimize the need for hand to surface contact.
- Water fountain service has been discontinued, and water available upon request.
Check out our local heroes on our – Facebook page
Do you want to help your Austin healthcare workers? Find out how: www.makeamaskaustin.org
Tomlinson’s Feed at 4211 S Lamar Blvd Ste A23 is one of the drop off locations where people can bring their homemade sewn masks to be distributed to local health care workers.
The health and safety of our patients and staff is our top priority. We will continue to keep you informed as more information becomes available. Victory Medical Clinic and pharmacies remain OPEN for appointments, walk-ins, telemedicine visits, COVID testing and all your prescription needs. We will continue to care for you and your family throughout the Coronavirus pandemic.